Privacy policy
Privacy Policy – VIORA COSMETICS
At VIORA COSMETICS, we highly value our customers' privacy. We take all necessary precautions to protect your personal information and follow strict guidelines regarding the use of your data. In this privacy policy, we explain what information we collect, why we collect it, and how we use it.
What information do we collect?
When you create an account with VIORA COSMETICS, place an order, or use our services, we collect certain information about you. This may include:
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Your name, email address, and other contact details
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Billing and shipping address
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Payment information
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Products you have purchased or wish lists you have created
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Information about your browser, device, and website traffic
Why do we collect this information?
We collect this information to provide you with the best possible service. For example:
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We use your contact information to keep you informed about promotions and offers.
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We use your payment information to process payments.
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We use your shipping address to deliver your order.
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We use browser and device information for internal marketing analysis and to improve our website.
This allows us to provide you with a better online experience. We never share your personal information with commercial partners. Data is only shared in exceptional cases, such as when required by law.
How do we protect your data?
We take the security of your personal information very seriously and have implemented appropriate technical and organizational measures to minimize the risk of unauthorized access. This means, among other things, that your data is only accessible to authorized personnel who manage our systems.
Cookies
We use cookies to improve your user experience and collect marketing information. Cookies are small files stored on your device that provide us with information about how you use our website. You can easily remove these cookies by adjusting your browser settings. For more details, please see our Cookie Policy, which is available on our website.
Your rights
As a customer of VIORA COSMETICS, you have the right to request access to, correction of, or deletion of your personal information. You can exercise these rights by contacting us through the contact form on our website.
Changes to our privacy policy
We reserve the right to update or change this privacy policy at any time. It is your responsibility to review this policy regularly to stay informed about any changes.
Contact
If you have any questions, comments, or complaints regarding our privacy policy, you can contact us through the contact form on our website.